Electronic Call Forward Case Study

Reducing wait time by up to 30% and increasing profitability by up to 96%.

A leading American retailer, operating 800 stores nationwide, was challenged by long waiting lines, which were causing ‘walkaways’ from time-starved shoppers. They recruited Tensator to resolve their issues by introducing an eQ™ Electronic Call Forward system.

Download our case study to find out more information about how Tensator helped the retailer to reduce walkaways and increase the queue flow.