DERBY CITY COUNCIL

Tensator helps Derby City Council improve services and save money.

Derby City Council looks after the interests of over 240,000 residents living within its boundaries. The council approached Tensator and wanted to: 

• Provide customers with the ability to check themselves in on arrival
• Reduce customer waiting times
• Develop the ability to book appointments via telephone as well as the self-service ticket dispenser system

Download our case study to find out how Tensator worked with Derby City Council to save money on operational activities and provide a more streamlined customer journey.